Frequently Asked Questions

You can schedule non-emergency medical transportation through our secure online booking form. We coordinate rides for hospital visits, dialysis treatments, rehabilitation appointments, and specialist care.

You may also contact our dispatch center for assistance with scheduling, recurring trips, or same-day availability.

We recommend scheduling at least 24 hours in advance whenever possible. However, we do accommodate same-day requests in Orlando and Central Florida based on availability.

Yes. We provide recurring non-emergency medical transportation for dialysis, physical therapy, radiation treatments, and other ongoing medical appointments throughout Central Florida.

We provide wheelchair transportation, stretcher transport, bariatric transport, and ambulatory non-emergency medical transportation throughout Orlando and Central Florida. Our service includes full door-to-door assistance to ensure safe transfers at every step.

Yes. We provide non-emergency medical transportation throughout Orlando, including hospital visits, dialysis appointments, specialist care, and rehabilitation services.

Yes. Our service area includes Kissimmee, Osceola County, Winter Park, Apopka, and all of Orange County. We coordinate wheelchair, stretcher, and ambulatory transport for medical appointments across 13 Central Florida counties.

Visit our service areas page for a full list of covered counties and cities.

We accept private pay, major credit cards, and approved insurance coverage. Contact our dispatch team for pricing details for transportation in Orlando and Central Florida.

Pricing varies based on distance, service level, and special medical needs. For an accurate quote, please use our booking form or call our dispatch center at (407) 357-0678.

Medicare coverage for non-emergency medical transportation depends on eligibility and medical necessity. We recommend verifying your benefits with your Medicare provider before scheduling transport.

Florida Medicaid may provide transportation benefits for eligible patients. Contact our dispatch team to verify Medicaid transportation eligibility in Central Florida.

Yes. We work with insurance companies, nursing homes, hospitals, and assisted living facilities to coordinate transport and simplify billing. Contact our office at [email protected] for partnership inquiries.

Yes. All drivers undergo thorough background checks and maintain required certifications for non-emergency medical transportation in Florida. They are also trained in patient assistance and first aid.

Our vehicles are routinely inspected and sanitized to ensure passenger safety and compliance with Florida transportation standards. We maintain detailed maintenance logs for every vehicle in our fleet.

Leyland Transport carries comprehensive insurance coverage, and our Florida AHCA (Agency for Health Care Administration) licensing is currently in progress — a required step we're completing before accepting patient bookings. We're building our program to meet or exceed all state and federal requirements for non-emergency medical transportation providers.